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Head of Operations Norway

Oslo, Norway

Full time

Operations

Head of Operations

Otovo is looking for a star candidate to join our Norwegian team as Head Of Operations, leading a growing team and reporting directly to the General Manager.

You will join a team based in Oslo working to build the energy company of the future, together with more than 250 international colleagues based in 7 countries in Europe.

About Otovo

Otovo is the market leader for solar panel installations in consumers’ homes in Europe. Based out of Oslo, Norway, we have set out to change the way we consume energy in our homes, through a better, cleaner, cheaper solution: photovoltaic solar panels. Learn more about Otovo here.

Otovo has built a marketplace and proprietary tools which allows customers to quickly obtain a turnkey budget for a solar installation in their home, while providing hundreds of installers around Europe work to bid and price their services for such projects. Through the use of our technology, we bring customers and installers together, efficiently and effectively, to make solar more affordable and simple for everyone.

By joining our team in the early stages of the company, you will have plenty of growth opportunities to learn, and develop into one of Otovo’s leaders of this fast growing company! Come and join the solar revolution!

Our Vision

“Clean and Locally produced energy in every home”

About your Role

As Head of Operations, you’ll be responsible for delivering best in class installations to our customers, ensuring timely delivery, quality without compromises, customer satisfaction, and respect of HSE requirements through:

  • Leading the Operations teams in Norway;
  • Managing our network of partner installers across the country
  • Planning, implementing, and supervising our installation activities;
  • Increasing and improving our installer base ensuring the right capacity and quality for installations, also via a dedicated audit of the activities;
  • Ensuring, with the support of our central team, the right setup for the national supply chain;
  • Defining strategic agreements with Manufacturers and Distributors both in Norway and internationally;
  • Hiring, training, and motivating a team of rockstars to support our growth in the country;
  • Working in close collaboration with the Sales and Marketing team to ensure continuous improvement in our internal processes;
  • Ensuring a strong connection with our central teams (Product, Supply chain, Operations) and other country teams to ensure knowledge and feedback sharing;
  • Optimizing and automating our processes to ensure we can scale quickly;
  • Defining and structuring our post-order processes to ensure continuous support to our beloved customers after the installations.

To be successful in this role:

  • 5-10 years of professional experience.
  • Proven track record managing operations and leading teams
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
  • Dynamism, autonomy, rigor, sense of prioritization
  • Mastery of IT tools, especially CRM
  • Currently based in Oslo or willing to relocate
  • Native Norwegian speaker, and fluent in English
  • Experience managing third party stakeholders is a plus
  • Experience in the Photovoltaic field is a plus

What's in it for you?

  • More solar panels = less global warming. You have a chance to make a meaningful contribution
  • A committed, young and social work environment, we have fun at work!!!
  • A steep learning curve, with training related to technology and renewables industries
  • Competitive compensation to match skills and experience
  • Relocation support if relevant

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