We’re looking for a...
Summer intern
Oslo, Norway
Temporary
Operations

Summer intern - operations department

Otovo is one of Europe's fastest growing green-tech start-ups and we’re working to make clean and local energy available to everyone. We are now looking for a driven summer intern to our operations department who is passionate about solar energy and about delivering results every day.

About Otovo’s operations

We’re building a platform on which hundreds of renewable energy installers input their products, prices and coverage, which we use to provide Otovo-branded standout services to people who want a solar energy system in their home. Customers get the best prices from local, high-quality installers who all adhere to the Otovo product standards and create the Otovo experience.

Responsibilities

As our summer intern, you will be focusing on customer and installer support, including;

  • Register, manage and solve incoming support tickets on a daily basis
  • Follow-up and support customers experiencing issues with their installation
  • Cooperate with and follow-up installation partners on finding solutions to technical issues
  • Generally support the operations team where needed

As we think you are a fast learner, you will successively get the opportunity to embark on more challenges in the department. You will be introduced to project management in Otovo, participating in planning of projects as well as customer handling and follow up.

You will be a part of a young and driven team that share a common passion for solar energy. You will handle a wide range of issues varying from straight forward issues to increasingly more complex cases that require both technical insight and interpersonal skills. Otovo will provide thorough introduction and training with support from experienced colleagues to get you in shape for the challenges ahead!

Requirements

You are a candidate with strong personal drive, integrity and attention to detail. We think you are a student or a recent graduate with a technical degree, and preferably experience with customer support and/or technical problem solving. You thrive in a high-energy work environment. You are dedicated to quality and systematic work. You have an intuitive understanding for prioritization, and know that keeping the customer informed and satisfied is always important.

We you think you are:

  • Student within a technical field or a recent graduate
  • Structured way of working
  • Self driven with a positive mindset
  • Have strong problem solving skills and known for getting things done
  • Fluent in Norwegian, proficient in English
  • Ability to communicate in Swedish is a plus

Other

  • Location: Oslo city centre
  • We enjoy modern office spaces in central locations, convenient for commuting
  • Competitive compensation to match skills and experience

We would like you to join us shortly! Candidates will be considered upon application - send yours today!