Field Service Technician (Tech 2) – Solar PV & Battery

Position Summary

Location: South West England – based within ~30 miles of Exeter or Bristol

Otovo is building its UK field service team and is looking for Tech 2 Field Service Technicians to join our first team in the South West. You'll service and maintain domestic solar PV and battery systems, working alongside our senior (Tech 3) technician and growing your skills as the region expands.

This role suits a qualified electrician with some solar PV experience who enjoys hands-on technical work and looking after homeowners.

Key Responsibilities

• Diagnose, troubleshoot and repair domestic solar PV systems, inverters, battery storage (EESS) and associated electrical equipment

• Carry out preventive maintenance, inspection and testing to BS 7671

• Support commissioning of new systems and upgrades, completing certification and documentation correctly

• Use test equipment such as multifunction testers, clamp meters and insulation testers

• Keep accurate service records, test results, reports and photo documentation

• Follow safe working practices including safe isolation, PPE and working at height

• Escalate complex faults to the Tech 3 technician and learn from them

• Communicate clearly with homeowners about system status and recommended repairs

• Represent Otovo professionally at customer sites

Requirements

• Level 3 electrical qualification and a valid ECS card

• BS 7671 18th Edition

• Solar PV qualification (e.g. City & Guilds 2399)

• Some hands-on experience installing or servicing domestic solar PV systems

• Full UK driving licence

• Comfortable working at height, on roofs and outdoors in all weather

• Strong communication and customer service skills

• Based within ~30 miles of Exeter or Bristol and willing to travel across the South West

Nice to Have

• Battery storage (EESS) training or experience

• Inspection & Testing qualification (e.g. City & Guilds 2391)

• EV charger installation experience